Questions about delivery

If your order hasn’t arrived and tracking of your order failed as well, contactus immediately so we can take care of it.

Of course, if your order hasn’t been shipped yet, contact us ASAP so we canship it to the right address.

Shipping cost can vary from 1€ to 100€ depending on the amount of theproducts, the weight, seize, type of delivery etc. Average shipping cost isabout 5€.

For the inhouse products is usually up to 2 work days in Slovakia, up to 3 daysin Czech Republic and up to 7 days within European Union. This can warydepending on the season.